Hotel Information A–Z
Your Guide to Staying at V Nebi
Dear Guests,
Thank you for choosing Wellness HOTEL V NEBI for your time away. We hope your stay will be filled with peace, comfort, the beauty of the surrounding countryside and moments you will remember fondly. If there is anything you need during your stay, we are always happy to help.
Alena and Martin Malí, together with the entire V Nebi team
Bus and Train Connections
- The nearest bus stops are in Příchovice. For some services, the Kořenov, Příchovice, Motorest stop is more convenient.
- The nearest railway station is in Kořenov, approximately 6 km from the hotel.
- We recommend checking current timetables on IDOS. Tourist bus services in the Jizera Mountains may vary by season.
- Our reception team will be happy to help you plan your journey.
ATMs
- The nearest ATM is in Kořenov. Other ATMs can be found in Harrachov, Tanvald and Desná in the Jizera Mountains.
Petrol Stations
- The nearest petrol stations are in the Mýto area before Harrachov and in Desná in the Jizera Mountains.
Gift Vouchers
- Give the gift of time. Give the gift of V Nebi.
- Looking for a present that will not be left forgotten in a cupboard? Give your loved ones something truly precious – time for themselves, peace, personal care and special moments together at V Nebi.
- Gift vouchers are normally valid for 12 months, unless otherwise agreed.
- Gift vouchers can be issued: for a specific stay, a flexible monetary amount, particular services, in the recipient’s name or with a personal dedication.
- Choose from options such as: Gift Voucher with a Flexible Amount, Romantic Stay for Two or a Tailor-Made Gift Voucher. You can also enhance a stay with flowers, a bottle of sparkling wine, fresh fruit, breakfast in bed or other special touches.
- For current gift voucher options and prices, please contact reception.
Umbrellas
- Umbrellas are provided in your room.
Letters and Postcards
- Postcards and stamps are available at reception. We will be happy to post your correspondence for you.
Hotel Restaurant
- Our restaurant is open during the meal service times included in our Wellness Full Board.
- For a pleasant place to relax during the day, you are welcome to visit our Lobby Bar.
- To ensure a peaceful dining experience for everyone, we kindly ask you not to use mobile phones in the restaurant. Thank you for your consideration.
Hotel Entrance
- The main hotel entrance is open from 7:00 am to 10:00 pm.
- Between 10:00 pm and 7:00 am, you can enter the hotel using your hotel key card only.
Internet and Wi-Fi
- Complimentary Wi-Fi is available to all hotel guests. There are two Wi-Fi networks; please select the one with the strongest signal.
- Password: hostvnebi
Electronic Key Cards
- During your stay, you will receive an electronic hotel key card. It opens your room and also provides access through the main hotel entrance at night.
- Please return your card to reception when you depart.
- A fee according to the current price list applies if a key card is lost.
Horse Riding
- Horse lovers can enjoy rides in the surrounding countryside, subject to weather conditions and availability. The stables are approximately 2 km from the hotel.
- Our reception team will be happy to provide details and arrange a booking.
Smoking
- Wellness HOTEL V NEBI is a non-smoking hotel.
- Smoking is permitted only in the designated air-conditioned smoking lounge behind the Lobby Bar.
- Thank you for respecting the hotel’s non-smoking policy.
Flowers
- Would you like to surprise your partner during your stay? We can arrange flowers or floral decorations in your room in advance.
- Simply contact reception.
Pharmacy
- The nearest pharmacies are in Harrachov and Tanvald. Reception can advise you on current opening hours.
Medical Assistance
- If you feel unwell or have an accident, please contact reception. We will help you arrange medical care and direct you to the nearest healthcare facility.
- In a life-threatening emergency, call 155.
Ski and Bicycle Storage
- A dedicated storage room is available for your skis and bicycles.
- Please ask reception for access.
- During the winter season, there is also an area for drying footwear.
Heavenly SPA
- A place where time slows down. Heavenly SPA is reserved exclusively for our hotel guests.
- Opening hours: Indoor pool 7:00 am–7:00 pm; saunas 12:00 pm–7:00 pm; Infinity Pool according to the season.
- Heavenly SPA is a peaceful relaxation area. Please do not use mobile phones and respect the privacy of other guests.
- Swimwear is required in the pools. The saunas and cooling well are swimwear-free areas.
- Please shower before entering the pool and after using the sauna.
- Sauna sheets are provided in the wicker basket in your room. Please return them to your room after use; they will be replaced during housekeeping.
- Always sit or lie on a sauna sheet or towel when using the sauna.
- Finnish sauna: approximately 90 °C; recommended session 5–15 minutes. Cool down and rest afterwards.
- Herbal sauna: approximately 60 °C with higher humidity; recommended session 5–15 minutes.
- Cooling well and ice fountain: provided for cooling down after a sauna session. Please shower before entering the cooling well.
Nordic Walking
- Nordic walking poles are available to borrow free of charge from reception.
- We will be happy to recommend a route suited to your available time, fitness level and the weather.
Packed Lunch
- Planning a full-day excursion and unable to return for lunch? We will be happy to prepare a packed lunch for you.
- It usually includes a filled roll or sandwich, a drink, fruit and a small sweet treat.
- Please order in advance at reception.
- Service charge: 100 CZK
Payment for Hotel Services
- Any services not included in your stay – such as drinks, SPA treatments and additional services – are added to your hotel account as you use them.
- Individual bills will be presented to you for checking and signature.
- Our reception team will be happy to provide your current account balance at any time.
- You can settle the full bill conveniently upon departure.
Arrival and Departure
- CHECK-IN: Your room will be ready from 3:00 pm. You are welcome at hotel reception from 2:00 pm for a glass of sparkling wine and information about your stay.
- Access to Heavenly SPA is not available before check-in or after check-out.
- If you are arriving later, we recommend planning your arrival around dinner service.
- CHECK-OUT: Please vacate your room by 11:00 am on your departure day. If you plan to leave early in the morning, we recommend settling your hotel bill the evening before.
Dogs
- Dogs are permitted under the conditions set out in the current price list and only in selected Garden rooms.
- Dogs are not allowed in the restaurant or Heavenly SPA areas.
Reception and Lobby Bar
- Reception and the Lobby Bar open at 8:00 am.
- Complimentary coffee and tea are available at reception from 10:00 am to 6:00 pm.
- Need a recommendation for an excursion or restaurant, or help arranging a taxi, flowers or a SPA treatment? We are here to help.
Wellness Treatments
- Our reception team will be happy to introduce you to the current range of wellness treatments.
- We can arrange bookings subject to availability.
- Please arrive approximately 10 minutes before your treatment, wearing a bathrobe or comfortable clothing.
- Treatments are generally available between 9:00 am and 7:00 pm.
- The private sauna and outdoor whirlpool are available subject to the current offering and advance reservation.
Taxi
- We will be happy to arrange a taxi for you at reception.
- Taxi Tondr Harrachov: +420 602 353 578
Safe
- A safe is available in selected room categories. Instructions for use can be found on the safe itself.
- If you need any assistance, please contact reception.
Wellness Full Board
- Your stay includes our Wellness Full Board, designed to make dining a natural part of your relaxation experience.
- Breakfast (8:00–10:00 am): served buffet-style. Your table is reserved for you throughout your stay.
- Lunch (1:00–3:00 pm): served in the designated lunchtime dining area. You may choose any available table and are welcome to come in your bathrobe.
- Dinner (6:00–8:30 pm): a served meal accompanied by a generous selection of fresh salads. Your regular table is reserved for you. Smart-casual attire is kindly requested.
Explore the Surroundings
- The Jizera Mountains and Krkonoše Mountains are within easy reach.
- Wellness HOTEL V NEBI enjoys a unique location where the Jizera Mountains meet the Krkonoše Mountains.
- You do not need to travel far to discover beautiful views, quiet forests, mountain trails or places that invite you to stop and simply enjoy the moment.
- We have put together some of our favourite recommendations to inspire your excursions.
